Regarding insurance and coverage
At S-Vehicle, we offer various insurance plans to prepare you for any unforeseen accidents or troubles.
Please choose according to your usage style.
Compensation Plan
*Excess is the amount the customer is responsible for in the event of an accident (this applies to each coverage item).
*Personal injury compensation is compensation for injuries sustained by the driver and passengers during an accident.
※NOC (Non-Operation Charge) will be incurred separately as compensation for business interruption during the repair/cleaning period.
Roadside assistance
All plans include 24-hour roadside assistance
, including battery jump-starts
, towing in case of breakdown
, and emergency tire repair services
. *Tire replacement and repair costs vary depending on your plan and the circumstances of the incident.
■ Cases Not Covered by Compensation
Accidents not reported to the police (when a proof of accident certificate cannot be obtained)
Driving by someone not declared at the time of contract
If you do not meet the driving qualifications valid in Japan
・Accidents caused by drunk driving or extremely dangerous driving
Accident that occurred during unauthorized extension
・Violation of rental terms and conditions
Theft or damage due to the customer's gross negligence, such as leaving keys in the vehicle.
Damage due to intentional or dangerous driving (including driving through flooded roads, etc.)
・Intentional or grossly inappropriate use
Regarding vehicle coverage
Covered with the standard plan or above
Body damage
Undercarriage damage
Glass damage (including chipped or cracked windshields)
・Light damage
A deductible will apply.
Covered by [Premium Plan]
Tire and wheel damage
Theft victim
Damages caused by intentional acts, dangerous driving, or gross negligence may not be covered.
Regarding interior vehicle damage
We will charge a flat fee of ¥100,000 for cleaning and business compensation in the following cases.
・Smoking in the car
Vomiting
Staining by colored liquid
Severe odor contamination
Unauthorized pet transport
等
[Supplementary Information]
*Single-vehicle accidents are also covered (subject to plan details)
Theft of keys is not covered, even with the Premium Plan.
[Please note]
Compensation may vary depending on the accident circumstances, police report, rental agreement, and insurance company’s decision.
For detailsRental Agreement TermsPlease check